Staff Answer
Jun 22, 2026 - 01:07 PM
AfricaGems proudly offers one of the most generous return policies in the online gemstone and jewelry industry. Enjoy a 30-day inspection period on all gemstones and jewelry, starting from the day you receive your item. We guarantee an unconditional 100% refund for any reason, with absolutely no restocking fees. Plus, we provide FREE return shipping within the United States! Please ensure the merchandise is returned in the exact condition it was sent—gems that have been set, or jewelry showing signs of wear, are not eligible for return. All returns are processed within 1-3 business days, and refunds are promptly issued to your original payment method. Please note: International customers are welcome to return purchases within 30 days, but free return shipping does not apply.
